The Associate Sales Engineer is responsible for providing technical pre-sales support to our clients and prospects in conjunction with our field sales team. The Associate Sales Engineer is responsible for translating a prospect or customers business and technical needs into a deliverable technology solution. The Associate Sales Engineer will be concentrated in systems, storage, and virtualization solutions; however, the successful candidate will also work collaboratively with Sales Engineers from other disciplines such as networking, collaboration, and security to design a holistic solution for our customers.

The ideal candidate fits one of the following personas, or whose experience is a mix of the following:

• Currently working as a Sales Engineer at an MSP or VAR
• Currently working as a Technical Account Manager or similar pre-sales role at an MSP or VAR
• Currently working as a post-sales Systems Analyst or Systems Engineer at an MSP or VAR, and interested in moving to pre-sales
• Currently working as a post-sales Systems Analyst or Systems Engineer client-side , and interested in moving to pre-sales in the MSP/VAR field

Responsibilities

• Provide pre-sales technical design support related to the following disciplines:
• Servers
• Storage
• Datacenter Virtualization
• Public Cloud
• Converged / Hyperconverged Infrastructure
• Participate throughout the sales process in support of the field account executive. Typical sales responsibilities include:

Uncover the prospects business and technical requirements via discovery call

Design a technical solution to achieve the prospects business and technical objectives; including a Bill of Materials, professional services Statement of Work, Network/Systems Architecture Design Document, and other technical documentation

Present the proposed solution to both technical and business decision makers, using language appropriate to the audience

• Collaborate with and assist Sales Engineers from other disciplines to design holistic multi-technology solutions for our prospects
• Participate in the RFP process for larger opportunities, including technical writing to prepare RFIs and RFPs
• Become the pre-sales expert in the assigned technologies, and deliver training to other Sales Engineers and Field Account Executives to increase the overall knowledge of the team

Qualifications

• 2-4 years of experience working with systems/storage/virtualization technologies
• Strong technical communication skills written, verbal, and in person presentation
• A problem-solving mindset
• Previous experience working at an MSP or VAR preferred but not required
• Holistic knowledge of IT systems (deep experience in all disciplines not required)
• Bachelor s degree in a related field of study preferred but not required
• Industry certifications with our strategic vendors Microsoft, VMware, Dell EMC are preferred but not required